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Transformation Manager (Health Claims)

Job description

The role involves supporting the Claims Team by identifying and implementing operational improvements, system enhancements, and best practices. The incumbent will collaborate with various teams to drive efficiency, optimize workflows, and enhance service delivery. Key responsibilities include investigating system issues, working with technical teams to find solutions, tracking open tickets, managing system updates, supporting QA processes, gathering user feedback, and maintaining system data.

The position requires a proactive approach to problem-solving, attention to detail, and the ability to work in a fast-paced environment. A minimum of 5 years of experience in health/shield claims and a Bachelor's Degree is required.

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R2091912

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