IT Service Desk Manager

Job Description

We are looking for a seasoned and highly skilled IT Service Desk Manager to join a world-class legal firm. The role encompasses the management of the firm's global service desk function as well as leading a small team of IT analysts.

If you enjoy working in a high-paced and collaborative environment, this is the role for you!

To qualify, you must have the following:

• Bachelor's Degree or equivalent

• 5 - 8 years of experience, including at least 3 years of experience in managing a mature service desk function

• Skilled in major/critical problem management and stakeholder management

• Hands-on experience in Windows/Microsoft 365 troubleshooting and support

• Proven track record in leading and mentoring a team of IT Analysts

• Excellent communication skills for regional collaboration

Should you possess the necessary skills and qualifications, do forward your resume to ashley.lau@ambition.com.sg or make use of the "APPLY NOW" feature. For additional information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number: R23115522

Regrettably, only shortlisted candidates will be notified.

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If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend