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Client Relationship Manager (Treasury) *up to $6000*

Job description

  • Manage day-to-day operations of a portfolio of accounts, providing treasury and cash management solutions, and cross-selling bank products and services through general sales and referrals.
  • Deliver exceptional and proactive client service globally.
  • Address client inquiries, requests, and complaints in a timely and effective manner.
  • Provide sales support to ensure the delivery of high-quality, proactive services to clients:Meet with clients and the sales team to understand business needs.
    Assist sales in soliciting additional business opportunities.
  • Collaborate with sales during the RFP process in the pre-implementation stage.
  • Act as the primary escalation point for client issues and assume accountability for resolving them.
  • Deliver value-added, proactive servicing activities to enhance client satisfaction.
  • Conduct periodic service reviews and scorecard assessments with clients.
  • Perform root cause analysis to identify and resolve service defects.
  • Ensure compliance with all relevant laws, regulations, credit policies, KYC, and AML requirements, while exercising appropriate delegated authority.
  • Participate in, support, and implement local or regional projects as directed by the Client Services Manager.
  • Assist with migration projects, including mandate updates and outreach for expiring client IDs for the Fulfillment team.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117


If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend